Privacy Policy

1. Who we are

This website is operated under the domain firedoorinstallation.com.

References to “we”, “us” and “our” mean the operator of firedoorinstallation.com.

References to “you” and “your” mean any person who accesses or uses this website.

2. Information we may collect

At this early stage, the website is primarily an information resource.

If forms, enquiries or contact features are added, we may collect information you choose to provide, such as your name, email address, phone number, postcode, property type, number of doors, type of work required and message details.

You should not submit sensitive personal information unless it is necessary for your enquiry.

2a. Paid directory and contractor evidence (planned)

If the website operates a paid contractor evidence directory, contractors may submit company details, evidence summaries and uploaded documents.

Insurance certificates, qualifications, references and other uploads may contain personal or business data. Public display will default to summaries only unless explicit consent and admin review allow download.

Stripe payment processing for subscriptions will require additional privacy terms before go-live.

TODO: evidence upload privacy terms required; Stripe/payment privacy terms required.

3. How information may be used

If you submit information through the website in the future, we may use it to respond to your enquiry, understand what kind of fire door information or service you are looking for, improve the website, or help route your enquiry where appropriate.

If the website later offers lead-generation or contractor-routing services, we may ask for consent to pass relevant enquiry details to a suitable third-party provider.

We will not claim to have routed, approved, verified or certified any contractor unless a clear process exists and is explained on the website.

4. Third parties

The website may link to external sources, government guidance, standards bodies, manufacturers, certification schemes or contractors.

If lead routing is added in the future, enquiry details may be shared with relevant third parties only where appropriate and subject to any consent or legal basis required at the time.

Any third-party contractor, installer, inspector or supplier will be responsible for their own privacy practices.

5. Analytics and cookies

The website may use essential technical features needed to operate correctly.

Analytics, advertising cookies, tracking pixels, embedded media or lead-tracking tools may be added later only with appropriate notice and consent where required.

Please also read the Cookie Policy.

6. Data security

We aim to take reasonable steps to protect information submitted through the website.

No website or online transmission can be guaranteed to be completely secure.

You should avoid sending unnecessary sensitive information through general website forms.

7. Your rights

Depending on the circumstances and applicable law, you may have rights in relation to your personal information, including rights to access, correct or request deletion of information.

A fuller privacy policy should be published before the website begins significant lead generation, advertising, analytics or commercial data processing.

8. Updates to this policy

This privacy policy may be updated as the website develops.

The version published on this page is the version that applies when you use the website.

This policy should be reviewed before full public launch, lead generation, analytics, advertising or contractor listings are enabled.

9. Contact

For privacy questions, corrections or legal notices, email hello@firedoorinstallation.com.

For contractor evidence profile or paid directory enquiries, email the contractor directory team.

See the contact page for section-specific guidance. There is no contact form on this website.